Privacy Policy

Last updated: October 2026

This policy explains what Backgroundshame Mold Help ("we", "us") does with your information when you visit backgroundshame.garden, phone the number shown on this website or send in a form. It is a general template and is not legal advice.

What We Gather

Some details come straight from you. If you fill out a form or phone in, you may give us your name, phone number, email address, location and a short description of the mold problem in your home.

Some details are gathered automatically while you browse. These can include your IP address, your browser and device type, the pages you open and the date and time of your visit. Calls to the number on this website may be tracked. In some cases they are recorded, for quality and billing purposes.

Why We Use It

We use what we gather to:

• Match you with an independent mold inspection or remediation provider that serves your area
• Pass your request to that provider so they can reach out to you
• Reply to your questions and messages
• See how this website and our phone lines are being used
• Make the website and the service better
• Meet legal duties and stop fraud or misuse

We do not ask for medical information. Please leave it out of forms and messages.

Who Gets Your Information

Backgroundshame Mold Help is a referral service. When you ask for help, we send your contact details and request to one or more independent providers or marketing partners, so they can contact you about it. These providers are separate businesses. Each has its own privacy practices.

We may also share information with companies that help run this website and our phone systems, such as hosting, analytics and call-tracking services. We may release information when the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws count sharing with marketing partners as a sale or a share. Where those laws apply, you may have the right to opt out.

Cookies and Analytics

This website may use cookies and similar tools to learn how visitors use it. You can control cookies in your browser settings. Turning them off may change how parts of the site work.

Your Choices and Rights

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. To make a request, email contact@backgroundshame.garden. We may need to confirm who you are before we act on it.

Security and How Long We Keep Data

We use reasonable safeguards to protect your information. Still, no method of storing or sending data is completely secure. We keep information only as long as we need it for the reasons above, or as the law requires.

Children

This website is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may revise this policy from time to time. The date at the top shows when it last changed.

Get in Touch

Have a question about this policy? Email contact@backgroundshame.garden.